FAQ

Frequently Asked Questions

Visit the FAQ section of our forums for a comprehensive set of frequently asked questions.

Download a copy of the SBS-1e Help Guide

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If you require support

If you require support because you're either stuck with the install, your product has stopped working or for some other related issue, there is a mechanism in place to help you.

The diagram below shows you how to approach obtaining support.

Please note !!

Your dealer is the first person you should be contacting with a problem if you've tried the manuals and the Support Forum.

Kinetic staff on the support line will ask you for your purchase details and SBS-1 serial number to maintain the quality of our Dealer network.